Kept sends gift orders to independent shops
If an order came from Kept, or you found your products through Kept, here's what that means for your shop and how to reach us.
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New orderPaid
- Item
- Hand coffee grinder × 1
- Price
- Your listed price
- Shipping
- Your listed rate
- Discount
- None asked for
- Ships to
- A Kept customer, or the person it’s for
Placed through your own checkout
We buy at your full price
Kept places a normal order through your own checkout, at your listed price and shipping. No fees, no commission, and no request for a discount.
Customers who might not have found you
Kept's members ask it to choose gifts for the people in their lives, from independent shops and small brands. When one of your products is the right fit for someone, you get the order.
Shipped in your own packaging
Each order ships to our customer or straight to the person the gift is for. You get the shipping name and address, like any other order, and nothing else about them.
What we use from your shop
The product details you publish on your storefront (names, descriptions, prices, stock and shipping) to match gifts to people. Kept links to your own product page, and doesn't show your product photos.
No paid placement
No shop pays to be chosen, and Kept never takes a cut for picking one product over another. Your products are picked only because they fit someone.
Always your choice
Would rather not be included? Tell us and Kept stops choosing your products. Want to work together, with gift notes, gift wrap, your own photos or stock updates? Tell us that too.
Opt out, work with us, or ask a question
A real person reads every message and replies by email, usually within two business days.